My drain is blocked
You can't use the kitchen sink, bathroom sink or shower properly because the water won't go down.
Helping homeowners in Greater Vancouver and the Fraser Valley
Plumbing, heating or AC problem at home? Start here.
Home should feel comfortable. You should be able to take a hot shower in the morning, keep your family warm at night, and sleep comfortably. When something breaks, it can throw your whole day off. You just want your home feeling normal again.
Start with clear, practical advice about what might be wrong and what you can safely do. And when it's time to get someone involved, Valley Home Fix helps you reach a local plumbing, heating or air conditioning contractor.
Call now when you're ready. Clear answers first. Local help when you need it. Price explained before work starts.
When you're ready, give us a call
Tell us what's happening at home.
Call Valley Home Fix and tell us what's happening at home. We'll help you reach a local plumber, heating technician or air conditioning contractor who can discuss the problem and come and sort it out.
Tap Call now to reach Valley Home Fix. For now, calls come directly to Valley Home Fix. For general inquiries only, email [email protected]. For regular service help, please call once the number is live.
No online form. No account. Just a phone call when you're ready. If a return call is needed, timing may vary. This is not an emergency dispatch service.
Good local people
Your home matters. So does the person you let inside.
When something goes wrong at home, you're not just looking for someone with tools. You're looking for a decent person. Someone who listens when you explain the problem, treats your home with respect, tells you the truth about what needs fixing, charges fairly, and cleans up. Someone you'd feel comfortable having in your kitchen, basement or living room.
Many good local tradespeople work exactly this way. They're not big companies. They're local plumbers, heating technicians and air conditioning professionals who care about their work and their customers. But they're not always the first people you find online, because they're busy doing the work — fixing leaking pipes, getting furnaces running again, repairing air conditioners, helping homeowners get back to normal. They're not spending their time building websites, buying ads or competing to appear first on Google. So the bigger companies often get the calls. Valley Home Fix exists to help change that.
We always have a tech or contractor in your area.
What's happening in your home right now?
Pick what sounds like your home.
You don't need to know what's broken or what it's called. Just pick what sounds like your home right now. We'll help you understand what might be happening, what you can safely check, and when it's time to call a local contractor.
Plumbing — When the basics stop working
My toilet won't flush
The toilet is blocked, overflowing, running constantly or not working the way it should.
There's water leaking somewhere
You've found water where it shouldn't be, and you're worried about what it might damage.
I have no hot water
You wanted a shower, to wash dishes or to get ready for the day — but the water is cold.
My water pressure is low
The shower is weak, the tap barely runs or the water pressure has suddenly changed.
Something else is wrong
You know something isn't right, but you're not sure what to call it. Tell us in your own words when you call.
Heating — When your home won't stay warm
My furnace isn't heating
The house is getting cold, and turning up the thermostat isn't helping.
My house won't warm up
Some rooms are cold, or the heating runs without making the home comfortable.
My furnace keeps turning on and off
The system starts, stops, and never seems to heat the house properly.
My furnace is making a strange noise
You hear banging, rattling, scraping or another sound that makes you wonder if something is wrong.
My heat pump isn't heating properly
The system is running, but the home still feels cold.
Something else is wrong
Your home isn't comfortable, and you don't know why. Tell us in your own words when you call.
Air Conditioning — When it's too hot to feel comfortable
My AC isn't cooling
The air conditioner is running, but the house is still hot.
My AC is blowing warm air
You can feel the air coming through, but it's not making the room cooler.
My AC keeps turning on and off
The system doesn't seem to stay running long enough to cool the home.
My AC is making a strange noise
You're hearing something unusual from the indoor or outdoor equipment.
My AC is leaking water
You've found water around your cooling equipment and don't know why.
Something else is wrong
You just want to cool your home down and don't know where to start. Tell us in your own words when you call.
Don't see your problem? That's okay. You don't have to diagnose anything before you call. Tell us what you're seeing, hearing or experiencing at home.
How it works
Getting help shouldn't be another headache.
When something breaks, you don't want a complicated process. You want someone to listen, understand what's happening, and help you find the right person to talk to.
01 / Tell us
Tell us what's happening at home
Call Valley Home Fix. Explain the problem in your own words. We'll also ask which city you're in, in Greater Vancouver or the Fraser Valley. You don't need to know the technical terms.
02 / Connect
We help you reach someone local
We put you in contact with an independent local plumber, heating technician or air conditioning contractor. If the contractor needs to return your call, timing may vary.
03 / Decide
You understand the work before deciding
The contractor can talk through the problem, explain what needs doing and tell you the price before work starts. You can ask questions and take the time you need to decide. If you choose to go ahead, you pay the contractor directly — not Valley Home Fix. It's your home. The decision is yours.
Each independent contractor is responsible for holding the credentials, licences and qualifications required for the work. Valley Home Fix does not verify or guarantee those credentials.
Helpful guides
Before you call someone, let's see what you can safely check.
When something stops working at home, it's natural to worry about what might be wrong and how much fixing it might cost. Sometimes there's a simple explanation. Other times, you need a professional. Our guides help you understand the difference.
The house is cold and the furnace won't heat
You turn up the thermostat, but the bedrooms are still cold.
Read the furnace guide →The drain is blocked and you can't use the sink or shower
Standing water makes even simple things difficult.
Read the plumbing guide →There's no hot water for your shower
Your morning routine has already been interrupted.
Read the plumbing guide →You've found water where it shouldn't be
A small drip can quickly make you worry about your floors, walls and belongings.
Read about leaks →You're worried about what the repair might cost
Nobody likes agreeing to work without understanding the price.
Read the repair cost guide →Your AC isn't cooling and the house is too hot
It's hard to relax or sleep when the bedrooms stay warm.
Read the heating and cooling guide →Still need someone? You've checked what you safely can. If the problem is still there, you don't have to keep guessing.
Call Valley Home FixWhy this approach
It's your home. You should feel comfortable with who's working in it.
1. A decent, honest person in your home
You want a person who listens, behaves professionally, does honest work and cleans up after themselves.
2. Price before work starts
You should understand what the contractor proposes to do and what they're charging before you agree. Ask what's included and what might cost extra.
3. You decide, without pressure
It's your home and your money. Talking to a contractor doesn't mean you have to hire them.
4. Plain words, no jargon
You shouldn't have to understand complicated plumbing or HVAC terminology to make a decision.
5. You pay the person doing the work
You pay the independent contractor directly for the work you agree to. Not Valley Home Fix.
6. Your home treated with respect
Your kitchen isn't just a work area. Your home is where you and your family live. It's reasonable to expect care around your belongings and a clean finish.
A clear note about contractor responsibility: Valley Home Fix helps homeowners get in contact with independent local contractors. Each contractor is responsible for holding the credentials, licences and qualifications required for the work. Valley Home Fix does not verify, vet, screen or guarantee those credentials. You can ask a contractor about their qualifications and applicable licences before hiring them.
Is something happening that could put your home or family in danger?
Some situations shouldn't wait for an ordinary service call.
- Water spreading quickly or a pipe has burst? If you can do so safely, shut off the water at the nearest shut-off valve or your home's main water shut-off. Stay away from water near electrical outlets, wiring or appliances. Call an emergency plumber directly. Do not wait for a Valley Home Fix return call.
- Smell gas or rotten eggs? Leave the building immediately. Don't operate light switches, use phones inside, smoke, light matches or do anything that could create a spark. Once safely outside, call FortisBC at 1-800-663-9911 or 911. Do not go back inside until emergency personnel say it's safe.
- Carbon monoxide alarm sounding? Get everyone outside into fresh air. Call 911 from outside. Do not re-enter until emergency personnel tell you it's safe.
Valley Home Fix's regular call number is not an emergency response service. Do not wait for a callback in an emergency.